:root{
  --canvas:#f5f2eb;--panel:#171717;--panel-soft:#222;--ink:#181817;--paper:#fff;
  --muted:#74736e;--muted-dark:#aaa9a3;--line:#ddd9d0;--line-dark:#393936;
  --green:#65ce6b;--green-deep:#327e40;--green-soft:#e5f5e5;--warn:#ffedcf;
  --radius:18px;--shadow:0 24px 70px rgba(35,31,24,.12)
}
*{box-sizing:border-box}html,body{height:100%}html{background:var(--canvas)}
body{margin:0;background:var(--canvas);color:var(--ink);font:15px/1.45 Geist,Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.skip{position:fixed;top:-60px;left:12px;z-index:20;background:var(--ink);color:#fff;padding:9px 12px}.skip:focus{top:12px}
.topbar{height:57px;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;padding:0 40px;border-bottom:1px solid rgba(24,24,23,.08)}
.brand{display:flex;align-items:center;gap:9px;color:var(--ink);text-decoration:none;font-weight:620;font-size:15px}
.brand-mark{display:grid;place-items:center;width:27px;height:27px;border-radius:5px;background:var(--ink);color:#fff;font:15px Georgia,serif}
.topbar>p{margin:0;color:var(--muted);font-size:13px}.header-actions{display:flex;justify-content:flex-end;align-items:center;gap:15px}
.link-button{border:0;background:transparent;color:inherit;padding:7px 0;font:600 13px inherit;cursor:pointer}
#callAction{padding:8px 13px;border-radius:8px;background:var(--ink);color:#fff}.link-button.quiet{color:var(--muted)}
button,textarea,input,select{font:inherit}button:focus-visible,textarea:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid var(--green);outline-offset:3px}
.chat-app{height:calc(100vh - 85px);padding:28px 24px 18px}
.chat-frame{width:min(850px,100%);height:100%;margin:auto;background:var(--panel);color:#f8f7f3;border:1px solid #2b2b29;border-radius:24px;box-shadow:var(--shadow);display:grid;grid-template-columns:minmax(0,1fr);grid-template-rows:auto minmax(0,1fr) auto;overflow:hidden;min-width:0}
.chat-status{display:flex;align-items:center;gap:8px;padding:14px 20px;border-bottom:1px solid var(--line-dark);font-size:12px;min-width:0;max-width:100%}
.chat-status span:last-child{color:var(--muted-dark)}.online-dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(101,206,107,.12)}
.transcript{min-height:0;min-width:0;max-width:100%;overflow-y:auto;padding:28px 30px 38px;scroll-behavior:smooth;scrollbar-color:#555 transparent}
.message{display:flex;gap:11px;margin:0 auto 16px;max-width:730px;min-width:0;width:100%}.message.miles{display:grid;grid-template-columns:31px minmax(0,1fr)}.message.merchant{justify-content:flex-end}
.avatar{flex:0 0 auto;width:31px;height:31px;border-radius:6px;display:grid;place-items:center;background:var(--canvas);color:var(--ink);font:16px Georgia,serif}
.bubble{max-width:620px;min-width:0;border-radius:15px 15px 15px 4px;background:var(--green);color:#102113;padding:12px 15px;overflow-wrap:anywhere}
.message.miles .bubble{width:auto;max-width:620px}.merchant .bubble{background:#323230;color:#fff;border:1px solid #464642;border-radius:15px 15px 4px 15px;max-width:540px}
.bubble p{margin:0}.bubble p+p{margin-top:8px}.bubble .subtle,.subtle{color:var(--muted);font-size:12px}.merchant .bubble .subtle{color:#d1d0ca}
.artifact{width:calc(100% - 42px);max-width:687px;margin:0 auto 20px 42px;border:1px solid var(--line);border-radius:14px;background:#faf9f5;color:var(--ink);padding:18px}
.artifact h2,.artifact h3{font-weight:550;letter-spacing:-.02em;margin:0}.artifact h2{font-size:23px}.artifact h3{font-size:19px}.artifact-head{display:flex;justify-content:space-between;gap:15px;align-items:start;margin-bottom:14px}
.eyebrow{margin:0 0 5px!important;text-transform:uppercase;letter-spacing:.09em;font-size:10px;font-weight:800;color:var(--green-deep)}
.artifact-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.action{border:1px solid transparent;background:var(--ink);color:#fff;border-radius:8px;padding:9px 12px;font-weight:700;cursor:pointer}.action.secondary{background:#fff;color:var(--ink);border-color:#a7a49d}.action.danger{background:#8a332b}
.brief-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px 20px}.brief-item{padding:8px 0;border-bottom:1px solid var(--line)}.brief-item span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.06em}.brief-item strong{display:block;margin-top:2px}.brief-item button{margin-top:5px;border:0;background:transparent;color:var(--green-deep);padding:0;font-size:11px;font-weight:750;cursor:pointer}
.provider{padding:14px 0;border-top:1px solid var(--line)}.provider:first-of-type{border-top:0}.provider-top{display:flex;justify-content:space-between;gap:12px}.provider-name{font-size:20px;font-weight:600}.fit{color:var(--green-deep);font-weight:800}
.evidence{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:10px}.evidence div{font-size:12px;color:var(--muted)}.evidence strong{display:block;color:var(--ink);margin-bottom:3px}.matrix{margin:12px 0;border-top:1px solid var(--line)}.criterion{display:grid;grid-template-columns:92px 1fr;gap:10px;padding:8px 0;border-bottom:1px solid var(--line);font-size:12px}.criterion-status{font-weight:800;text-transform:capitalize}.criterion[data-status="meets"] .criterion-status{color:var(--green-deep)}.criterion[data-status="fails"] .criterion-status{color:#a3382d}.criterion[data-status="unknown"] .criterion-status{color:#8c540c}.coverage{margin-top:14px;padding:11px 12px;background:#efeee8;font-size:12px}.comparison-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.comparison-card{border:1px solid var(--line);border-radius:9px;padding:11px}.feedback-note{font-size:12px;color:var(--muted);margin-top:9px}
.badge{display:inline-block;border-radius:99px;padding:4px 7px;background:var(--green-soft);color:var(--green-deep);font-size:10px;font-weight:800;margin:7px 4px 0 0}.badge.provisional{background:var(--warn);color:#8c540c}
.callout{padding:11px 13px;background:#edf2f2;border-left:3px solid #315d70;font-size:13px;margin:12px 0}.callout.warn{background:var(--warn);border-color:#9a5a09}
.inline-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field{display:flex;flex-direction:column;gap:5px}.field.full{grid-column:1/-1}.field label{font-weight:700;font-size:12px}.field input,.field select,.field textarea{min-height:42px;border:1px solid #939c96;border-radius:7px;padding:9px;background:white;color:var(--ink)}.field textarea{resize:vertical;min-height:68px}.consent{display:flex;gap:9px;margin:13px 0;padding:11px;border:1px solid var(--line)}.consent input{margin-top:3px}.record-json{width:100%;min-height:150px;border:1px solid var(--line);border-radius:8px;padding:10px;background:#f0efe9;color:var(--ink);font:11px/1.4 ui-monospace,SFMono-Regular,Menlo,monospace;resize:vertical}
.slots{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.slot{border:1px solid var(--line);background:white;border-radius:7px;padding:10px;text-align:left;cursor:pointer}.slot.selected{border:2px solid var(--green-deep);background:var(--green-soft);padding:9px}.receipt-section{border-top:1px solid var(--line);padding-top:11px;margin-top:11px}
.composer-dock{min-width:0;max-width:100%;border-top:1px solid var(--line-dark);background:#1d1d1c;padding:10px 18px 13px}.suggestions{display:flex;gap:7px;flex-wrap:wrap;min-height:0;margin-bottom:8px}.suggestion{border:1px solid #5d5d58;background:transparent;color:#eee;border-radius:99px;padding:7px 11px;cursor:pointer;font-size:12px}.suggestion:hover{border-color:var(--green);color:var(--green)}
.composer-form>label{display:block;font-size:11px;font-weight:750;margin-bottom:5px;color:#d5d4cf}.composer-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}.composer-row textarea{width:100%;min-width:0;min-height:46px;max-height:110px;resize:none;border:1px solid #555551;border-radius:11px;padding:12px 13px;line-height:1.35;background:#292927;color:#fff}.composer-row textarea::placeholder{color:#9a9993}.composer-row button{min-width:72px;border:0;border-radius:10px;background:var(--green);color:#102113;font-weight:800;cursor:pointer}.composer-meta{display:flex;justify-content:space-between;align-items:center;color:#8f8e89;font-size:10px;margin-top:5px}.composer-meta .link-button{color:#aaa9a3}.composer-tools{display:flex;align-items:center;gap:12px}
footer{height:28px;text-align:center;color:var(--muted);font-size:10px;padding:6px}.hidden{display:none!important}
@media(max-width:720px){
  .topbar{height:57px;padding:0 16px;grid-template-columns:1fr auto}.topbar>p{display:none}.header-actions{gap:8px}.header-actions .quiet{display:none}#callAction{font-size:12px;padding:7px 11px}
  .chat-app{height:calc(100vh - 78px);padding:10px 8px 6px}.chat-frame{border-radius:19px}.chat-status{padding:10px 12px}.chat-status span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .transcript{padding:16px 11px 24px}.message{gap:8px;margin:0 0 13px;width:100%;max-width:100%;min-width:0}.message.miles{grid-template-columns:27px minmax(0,1fr)}.avatar{width:27px;height:27px}.bubble{padding:10px 12px;font-size:14px}.message.miles .bubble{width:100%;max-width:100%;min-width:0;overflow-wrap:anywhere}
  .artifact{width:calc(100% - 35px);max-width:calc(100% - 35px);margin-left:35px;padding:13px}.artifact h2{font-size:20px}.brief-grid,.evidence,.inline-fields,.comparison-grid{grid-template-columns:1fr}.slots{grid-template-columns:1fr}.provider-top{display:block}.criterion{grid-template-columns:76px 1fr}
  .composer-dock{padding:8px}.composer-meta span{display:none}.suggestion{padding:6px 9px}footer{font-size:9px}
}
@media(max-width:360px){.brand-mark{width:25px;height:25px}.transcript{padding:12px 8px 18px}.message{gap:7px}.bubble{font-size:13px}.artifact{width:calc(100% - 31px);max-width:calc(100% - 31px);margin-left:31px}.composer-row textarea{min-height:42px}.composer-dock{padding:7px}.suggestions{white-space:nowrap;overflow-x:auto;flex-wrap:nowrap}.suggestion{flex:0 0 auto}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}
@media print{.topbar,.composer-dock,.chat-status,footer{display:none}.chat-app,.chat-frame{height:auto;border:0;box-shadow:none}.transcript{overflow:visible}.artifact{break-inside:avoid}}

/* MILES-V0-06: bounded local operator Match Desk. */
.operator-mode{height:auto;min-height:100%;overflow-x:hidden}
.operator-mode #merchantSurface{display:none}
.operator-surface{min-height:100vh;padding:20px;background:var(--canvas);color:var(--ink)}
.operator-surface [hidden]{display:none!important}
.operator-shell{width:min(1460px,100%);margin:0 auto;overflow-wrap:anywhere}
.operator-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:18px 20px;border-radius:16px 16px 0 0;background:var(--panel);color:#f8f7f3;border:1px solid var(--line-dark)}
.operator-brand{display:flex;align-items:center;gap:12px;min-width:0}.operator-brand h1{margin:0;font-size:22px;font-weight:620;letter-spacing:-.02em}.operator-brand p{margin:2px 0 0;color:var(--muted-dark);font-size:12px}
.operator-header nav{display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap}.operator-header nav a{border:1px solid #555551;border-radius:7px;padding:8px 10px;color:#f8f7f3;text-decoration:none;font-size:12px;font-weight:700}.operator-header nav a:hover{border-color:var(--green);color:var(--green)}.operator-header nav a:focus-visible,.operator-surface summary:focus-visible{outline:3px solid var(--green);outline-offset:3px}
.operator-status,.operator-alert{margin:12px 0 0;padding:11px 13px;border-radius:8px;border:1px solid}.operator-status{background:var(--green-soft);border-color:#9ac79d;color:#174c21}.operator-alert{background:#fff0ee;border-color:#c96f67;color:#70241e}.operator-alert:focus{outline:3px solid var(--green);outline-offset:3px}.operator-alert strong{display:block;margin-bottom:4px}.operator-message-list{margin:4px 0 0;padding-left:20px}
.operator-summary{display:flex;gap:7px;flex-wrap:wrap;padding:12px 0}.operator-summary span,.operator-status-pill{display:inline-flex;align-items:center;min-height:25px;border-radius:99px;padding:4px 8px;background:#e9e7df;color:#47453f;font-size:10px;font-weight:800;text-transform:none}
.operator-workspace{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(320px,.75fr);gap:14px;align-items:start}.operator-primary,.operator-secondary{display:grid;gap:14px;min-width:0}
.operator-section{min-width:0;border:1px solid var(--line);border-radius:12px;background:#fbfaf6;padding:18px}.operator-section h2,.operator-section h3,.operator-section h4{letter-spacing:-.015em}.operator-section h2{margin:0;font-size:21px}.operator-section h3{margin:0 0 4px;font-size:16px}.operator-section h4{margin:0;font-size:15px}.operator-section p{margin:5px 0 0}.operator-section-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:14px}.operator-section-head>div>p:last-child{color:var(--muted);font-size:12px}.operator-section .eyebrow{margin-bottom:4px!important}
.operator-queue-list,.operator-profile-list,.operator-candidates,.operator-final-candidates{display:grid;gap:0}.operator-queue-item{padding:14px 0;border-top:1px solid var(--line)}.operator-queue-item:first-child{border-top:0}.operator-queue-item>p{color:var(--muted);font-size:12px}.operator-item-meta,.operator-review-meta{display:flex;align-items:center;gap:7px;flex-wrap:wrap;color:var(--muted);font-size:10px}.operator-item-meta{margin:7px 0}.operator-review-meta{padding:9px 0 12px;border-bottom:1px solid var(--line)}
.operator-empty{padding:18px 0;color:var(--muted)}.operator-empty h3{color:var(--ink)}
.operator-brief{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px;margin:10px 0 0}.operator-brief>div{min-width:0;padding:6px 0;border-top:1px solid var(--line)}.operator-brief dt{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.05em}.operator-brief dd{margin:2px 0 0;font-weight:650}
.operator-queue-item>.operator-brief{display:none}.operator-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:12px}.operator-button{min-height:38px;border:1px solid var(--ink);border-radius:7px;padding:8px 11px;background:var(--ink);color:#fff;font-weight:750;cursor:pointer}.operator-button.secondary{background:#fff;color:var(--ink);border-color:#9b9992}.operator-button.danger{background:#8a332b;border-color:#8a332b}.operator-button:disabled{cursor:not-allowed;opacity:.45}
.operator-accepted-brief,.operator-assessment,.operator-profile{border-top:1px solid var(--line)}.operator-accepted-brief{padding:10px 0}.operator-assessment{margin-top:11px;padding-top:10px}.operator-accepted-brief summary,.operator-assessment summary,.operator-profile summary{cursor:pointer;font-weight:760}.operator-accepted-brief summary::marker,.operator-assessment summary::marker,.operator-profile summary::marker{color:var(--green-deep)}
.operator-candidate{min-width:0;padding:16px 0;border-top:1px solid var(--line)}.operator-candidate:first-child{border-top:0}.operator-candidate-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.operator-candidate-head p{color:var(--muted);font-size:11px}
.operator-table-wrap{max-width:100%;overflow-x:auto;margin-top:8px;border:1px solid var(--line);border-radius:7px;background:#fff}.operator-table{width:100%;min-width:680px;border-collapse:collapse;text-align:left;font-size:10px}.operator-table caption{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.operator-table th,.operator-table td{padding:7px 8px;border-bottom:1px solid #e6e3dc;vertical-align:top}.operator-table thead th{background:#efeee8;color:#55524c;text-transform:uppercase;letter-spacing:.04em}.operator-table tbody th{width:130px}.operator-table td small{display:block;margin-top:4px;color:var(--muted)}.operator-table tr[data-result="meets"] td:nth-last-child(2){color:var(--green-deep);font-weight:800}.operator-table tr[data-result="fails"] td:nth-last-child(2){color:#9a2e25;font-weight:800}.operator-table tr[data-result="unknown"] td:nth-last-child(2){color:#8c540c;font-weight:800}
.operator-decision-fields,.operator-safe-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:12px}.operator-field{display:flex;min-width:0;flex-direction:column;gap:4px}.operator-field.full{grid-column:1/-1}.operator-field label{font-size:11px;font-weight:760}.operator-field small{color:var(--muted);font-size:10px}.operator-field input,.operator-field select,.operator-field textarea,.operator-json{width:100%;min-width:0;border:1px solid #939c96;border-radius:7px;padding:9px;background:#fff;color:var(--ink)}.operator-field textarea,.operator-json{resize:vertical}.operator-field :disabled{background:#eceae4;color:#77746d}.operator-json{font:11px/1.45 ui-monospace,SFMono-Regular,Menlo,monospace}
.operator-finalize{margin-top:16px;padding-top:16px;border-top:2px solid var(--ink)}.operator-confirmation{display:flex;align-items:flex-start;gap:9px;margin-top:12px;font-weight:680}.operator-confirmation input{flex:0 0 auto;margin-top:3px}.operator-selection-count,.operator-fineprint{color:var(--muted);font-size:11px}.operator-readonly-decision{font-size:12px;font-weight:700}.operator-outcome,.operator-warning{margin:12px 0;padding:12px;border-left:3px solid var(--green-deep);background:var(--green-soft)}.operator-warning{border-color:#9a5a09;background:var(--warn)}.operator-approved-list{margin:8px 0 12px;padding-left:20px}
.operator-profile{padding:11px 0}.operator-profile:first-child{border-top:0}.operator-profile summary{display:flex;justify-content:space-between;gap:12px}.operator-profile summary span:last-child{color:var(--muted);font-size:10px;text-align:right}.operator-profile-body{padding-top:9px}.operator-profile-body>p{color:var(--muted);font-size:11px}
.operator-reset{margin-top:18px;border:1px solid #c99c96;border-radius:8px;padding:12px}.operator-reset legend{padding:0 6px;font-weight:780}.operator-footer{height:auto;padding:18px 0;text-align:center;color:var(--muted);font-size:10px}
@media(max-width:1000px){.operator-workspace{grid-template-columns:1fr}.operator-secondary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:720px){
  .operator-surface{padding:8px}.operator-header{align-items:flex-start;flex-direction:column;padding:14px}.operator-header nav{justify-content:flex-start}.operator-brand h1{font-size:19px}.operator-brand p{font-size:11px}
  .operator-secondary{grid-template-columns:1fr}.operator-section{padding:13px}.operator-section-head,.operator-candidate-head{display:block}.operator-section-head>.operator-status-pill,.operator-candidate-head>.operator-status-pill{margin-top:8px}
  .operator-brief,.operator-decision-fields,.operator-safe-fields{grid-template-columns:1fr}.operator-field.full{grid-column:auto}.operator-profile summary{display:block}.operator-profile summary span{display:block}.operator-profile summary span:last-child{text-align:left;margin-top:3px}
  .operator-actions{align-items:stretch;flex-direction:column}.operator-actions .operator-button{width:100%}.operator-table{min-width:620px}
}
@media(max-width:360px){.operator-header nav{display:grid;grid-template-columns:1fr 1fr;width:100%}.operator-header nav a{text-align:center}.operator-summary{gap:5px}.operator-section{padding:11px}.operator-brand{align-items:flex-start}}
@media print{.operator-header nav,.operator-actions,.operator-reset,.operator-status,.operator-alert{display:none}.operator-surface{padding:0}.operator-section{break-inside:avoid}}